FAQs

You can reach us via email at support@almar.hk for any inquiries or assistance.

Our office is at Unit-S, First Floor, Mau Lam Commercial Building, Jordan, Kowloon, Hong Kong.

Yes, we are a registered business under Almar International Limited with Business Registration ID: 53855321 and D-U-N-S Number: 66-339-1625.

You can book flights directly on our website by selecting your destination, travel dates, and preferred airline options.

Yes! We offer both scheduled and last-minute flight bookings to cater to your travel needs.

Currently, we focus on seamless flight bookings, but we are working on expanding our services to include hotel reservations.

Yes, our platform allows you to book multi-city flights for flexible and customized travel itineraries.

We accept major credit cards, debit cards, and other secure online payment methods.

Refund policies depend on the airline’s terms and conditions. Please review the airline’s cancellation policy before booking.

Refund processing times vary by airline and payment provider. It may take 7–14 business days for the refund to reflect in your account.

Yes, modifications depend on the airline’s policy. Contact our support team for assistance with changes.

If your flight is delayed or canceled, the airline will provide alternate options. We can assist you with rescheduling if needed.

Absolutely. We use secure encryption and data protection measures to ensure your personal details remain safe.

Yes, our customer support team is available 24/7 to assist with any travel-related concerns.

For urgent matters, email us at support@almar.hk, and our team will respond promptly to assist you.